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Expert Advice: E-Manners for
Your Kids
Etiquette expert Cindy Post Senning on keeping up with new forms of communication.

There’s a whole new world of technology out there. And while it’s highly possible that your kids have a better understanding of texting, e-mailing, and web browsing than you do, you still have the edge when it comes to using etiquette to build and strengthen relationships. Here, a few helpful guidelines for teaching your children how to apply this knowledge to real-life situations.
First, the best way to become acquainted with emerging technologies is through hands–on experience. If you’ve never sent a text or instant message, give it a try. Learn a few of the common abbreviations: LOL (laugh out loud), BTW (by the way), B4 (before). Also, visit some of your children’s favorite Websites and blogs, and ask one of them if he or she is willing to show you some of the popular social–networking sites such as Facebook or My Space. Or, better yet, create your own Facebook or My Space page.
Second, remember that all etiquette practices (even the examples listed below) are based on three fundamental principles: consideration, respect and honesty.
Cell Phones
- There are some times when you turn off the ringer. There are other times when you turn off your phone: school, church, concerts, movie theaters and anywhere else a phone call might disturb those around you.
- The people you’re with come first. If you must make or take calls when you are with them, excuse yourself, keep the conversation short and return as soon as you can.
- Keep your volume low. Talking loudly forces everyone around you to listen in — whether they want to or not.
E–mail and Texting
- Don’t write when you’re upset. If you are mad about something, wait until you’ve calmed down before writing about it. That way you’re less likely to say something you’ll later regret.
- Read everything at least once before clicking “send.” Once you hit that button, there’s no way to get your message back.
- Write only what you’re willing to have all the world see. When it’s out of your hands, it’s out of your control too.
- Respect others’ privacy. Don’t forward a message that someone sent to you in confidence.
Social–Networking Sites
- It’s never acceptable to contribute to or visit pages that make fun of a classmate or an acquaintance.
- When posting content, remember that some Web pages can be viewed by anyone, including friends, the family you babysit for, your teachers and your own family.
- If you want to post photos of others, ask their permission first.
- Don’t accept friend requests from people you don’t know.
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Cindy-- Love this advice. Great job summarizing so many issues. You nailed all of the areas that I need to address with my 13 year old son who will be getting his first phone this weekend. Love the "People first" line. Really helpful! Chaos Lian
These are good tips for everyone!